Zimbabwe has initiated a nationwide project to install smart water meter systems, beginning with high-density areas in Harare.
The rollout, led by the Ministry of Local Government and Public Works, targets the installation of 600,000 smart meters in its first phase. Of these, 320,000 will be allocated to Harare, with the remainder distributed across Bulawayo, Gweru, Mutare, and Victoria Falls.
The smart meters function like prepaid electricity systems, enabling accurate billing and better water usage monitoring. This initiative comes amid widespread water shortages, with Harare producing only 350 megaliters per day far below the city’s daily demand of 1,200 megaliters. Residents in many areas receive water just two to three days per week.
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Role in water conservation
Past attempts to implement smart metering in 2014 and again in 2017 failed to gain traction, often due to limited coverage, lack of funding, or public resistance. Concerns remain over the practicality of installing meters amid irregular water supply and mistrust of government motives.
However, experts argue the new system could offer significant benefits. Talent Chitozho, CEO of Talent Hydro Solutions, emphasized the meters’ role in water conservation, leak detection, and data-driven planning. Pearson Chiremba of Blackbox Investment added that they could help municipalities recover lost revenue, improve infrastructure, and restore public trust through accurate billing.
Despite skepticism from residents and watchdog groups like the Harare Residents’ Trust, experts advocate for transparent implementation, public education, and community engagement to ensure success. If executed well, Zimbabwe’s smart water meter project could mark a transformative step in addressing its chronic water management issues.